FAQs

  • Patients entitled to a gluten free diet by means of a SCHV document issued for Coeliac disease.
  • Patients having a pink card issued by the Social Security services.
  • Newly diagnosed patients should bring an application for SCHV together with duodenal biopsy results which confirm diagnosis of coeliac disease OR in the case of newly diagnosed paediatric symptomatic patients with the following tests confirming coeliac disease diagnosis:
    1. tTG antibodies elevated greater than 10 times upper limit of normal for assay
    2. positive IgA-EMA test
    3. HLA-DQ2 or DQ8 typing.

All 3 test results should be attached to the request in order to be processed.

Vouchers can only be redeemed in shops participating in the coeliac scheme.

  1. Most leading retail outlets have a sign that they are part of the POYC Coeliac scheme.
  2. The following is a complete list:

Coeliac Scheme outlets​

The monthly vouchers are issued once every 3 months as a set of 3. This amounts to 4 sets of vouchers per year. These are sent by registered mail. Vouchers are valid only for that particular month for example May vouchers can be used only in May. There’s no need to collect them from the Local Councils any more.

Vouchers are mailed in advance as follows:

  1. In December: Vouchers covering January, February and March are mailed.
  2. In March: Vouchers covering April, May and June are mailed.
  3. In June: Vouchers covering July, August September are mailed.
  4. In September: Vouchers covering October, November and December are mailed.

If you do not wish to receive the vouchers on your ID card address, inform our offices about your preferred mailing address.

MaltaPost makes two attempts to deliver the registered mail and if no one is there to collect the vouchers they must be collected from the nearest post office up until 14 days after the first attempt. Please take with you, the ID card of the patient.

Lost vouchers are not replaced.

Inform POYC as soon as possible in one of the following ways:

  1. Email [email protected]
  2. Call Client Support 22481800;
  3. Send a letter to the following address:

Pharmacy of Your Choice Unit

St. Luke’s Hospital

St. Luke’s Square

G’Mangia